Latest articles

01
Feb
2011

A Continuous Improvement and Monitoring Performance System: Monitor – Analysis – Action — Review (MAAR) Charts

IBIMA Business Review
The research presented in this paper concerns the development of a methodology for monitoring and continuous performance improvement. The proposed approach is derived from the classical Deming cycle adapted to a real industrial environment. The approach consists of four phases: Monitor, Analysis, Action and Review…
31
Jan
2011

Building Relationship between Education Institutions and Students: Student Loyalty in Self-Financed Tertiary Education

IBIMA Business Review
This study attempts to test the applicability of relationship marketing concepts within the self-financed tertiary education (SFTE) industry. Building on the well-established relationship marketing concepts, a conceptual model is proposed in this study to investigate the casual relationship between relationship commitment and student loyalty, and…
28
Jan
2011

The Impact of Knowledge-based Economy on the Development of Innovation in Services: Case of Algerian Banks and Insurance Companies

IBIMA Business Review
According to the literature that exists on the contents of the Knowledge Based-Economy (KBE), concept approaches you through different themes distinguished as: knowledge and information, cooperation and coordination of public and private actors and KBE, human resources and KBE, Technology Information and Communication in the…
28
Jan
2011

Innovation in Teaching Economics: The Case of Greek Post — Secondary Level

Journal of Administrative Sciences and Technology
This paper is a part of a research in Teaching Economics with the use of Technologies in Post — Secondary level. The aim of this paper is to challenge the hypothesis: “the use of computers and the internet in the teaching of economic modules does not…
14
Jan
2011

Evaluation of Scientific and Practice Approaches to Soft Skills Requirements in the ICT Project Management

IBIMA Business Review
Majority of products and services in today’s technologically advanced and global world is developed in form of projects. ICT (information and communication technology) research and practice confirm that success of those projects depends on three equivocally relevant areas: technology, management process and people. The last,…
12
Jan
2011

The Moderating Role of Need for Personal Interaction in the Relationship between E-Quality, E-Satisfaction and Commitment “Case of Moroccan E-Banking Users”

IBIMA Business Review
This article demonstrates that the need for personal interaction has no moderating effect on the relationship between e-quality and e-satisfaction, either in the relationship between e-satisfaction and commitment. The results reveal that a high or low need for personal interaction does not modify these relationships…
11
Jan
2011

Will You Still Trust Me Tomorrow? Lessons Learnt in Maintaining Trust for SME, B2C E-commerce

Journal of Internet and e-business Studies
The introduction of e-commerce holds substantial potential for marketing and selling products and services online while also introducing a plethora of risks and concerns for consumers. In the context of business-to-consumer (B2C) electronic commerce (e-commerce), the consumer compares not only product and pricing alternatives, but…
10
Jan
2011

Optimization of Layout Using Discrete Event Simulation

IBIMA Business Review
This contribution focuses on optimizing the layout of the two production lines for Daimler (hereinafter referred to as DA) and VW Group (hereinafter referred to as VAG) products in the company BOS Automotive Products ltd. The main reason for this optimization is the reduction of…
06
Jan
2011

Inward Strategy: An Optimal Solution to Build a Software Industry in Saudi Arabia

IBIMA Business Review
Employing the appropriate strategy was critical in building successful software industry in many developing countries. Through innovative strategies, a number of developing nations were able to create unique software industry models that emerged as strong software exporters at the global level. The main similarity among…
02
Jan
2011

Communication Environment for Small and Medium Enterprises

IBIMA Business Review
This paper deals with description and suggestion of an appropriate communication environment to support cooperation between large number of small and medium enterprises (SME’s). Goal of my work is to make communication between larger number of subjects as effective and transparent as possible. From a…