Demographic Factors and Knowledge Sharing Quality among Malaysian Government Officers

Mohd Bakhari Ismail and Zawiyah Mohammad Yusof 

Faculty of Information Science and Technology Universiti Kebangsaan Malaysia 43600 Bangi, Selangor, Malaysia

Abstract

Knowledge sharing is one of the important elements in knowledge management. Previous works indicate that employees are reluctant to share knowledge among themselves. Many factors impede knowledge sharing among employees in organizations. One of those factors is demography. The purpose of this study is to find out the differences among government officers’ knowledge sharing quality in terms of demographic factors. A survey of 48 respondents using questionnaire as data collection method was conducted. The results show that demographic variables are not significant predictors to government officers’ knowledge sharing quality.

Keywords: knowledge management, knowledge sharing, government, demographic factors, Malaysia
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