The Effect of Knowledge Management Processes on project Management An Empirical Study on Information Technology Industry in Jordan

IBIMA Business Review

Download PDF

Abdel Naser Al-Zayyat
Applied science university Amman-Jordan

Firas Al-Khaldi 
The Arab Academy for Banking and Financial Sciences Amman-Jordan

Ibrahem Tadros
Al-balqa applied university Amman-Jordan

Ghassan al-Edwan
Al-Balqa applied  university

Volume 2010 (2010), Article ID 826105, IBIMA Business Review, 6 pages, DOI: 10.5171/2010.826105

Received date : ; Accepted date : ; Published date : 1 April 2010

Copyright © 2010 Abdel Naser Al-Zayyat, Firas Al-Khaldi, Ibrahem Tadros and Ghassan al-Edwan. This is an open access article distributed under the Creative Commons Attribution License unported 3.0, which permits unrestricted use, distribution, and reproduction in any medium, provided that original work is properly cited.


Knowledge management and project management are recognized to be of supreme importance to the competitive advantage of organizations as well as a major agent of change in the new era of the knowledge economy. This study empirically examines the relationship between knowledge management processes and project management in the context of the information technology industry in Jordan.  Very frequently projects, mostly information technology (IT) projects, fail or are challenged due to their incapability to get the right knowledge to the right people at the right time, and help people on the project share and put information into action in ways, which improve project performance. Knowledge management may be able to address this. Previous studies have not clearly identified nor demonstrated the relationship between the management of projects and the use of knowledge management processes. The purpose of this research is to identify if a positive relationship exists between the two? If a relationship does exist, which knowledge management processes in use by practitioners of project management are significant in terms of improving project management, and what is their impact? Hundred and fourteen project practitioners (project managers, managers, team leaders, team members, supervisors, etc) some affiliated with the Project Management Institute (PMI), and mostly from organizations in the IT industry both governmental and private had participated in the research to answer these questions. A positivistic approach was adapted using quantitative data.  A survey aimed at project practitioners of information technology industry population was conducted in an effort to investigate the knowledge management activities and to examine the relationship of knowledge management processes and the improvement of project management.

Keywords: 3-4 keywords that highlight the topic in the paper