@article{miladi2018rationalization,
  title = {A Rationalization Perspective of Innovation Capabilities in Public Bureaucracies},
  author = {Sana Miladi and Soumaya I. Ben Dhaou},
  year = 2018,
  url = {https://ibimapublishing.com/articles/JAST/2018/218041/},
  journal = {Journal of Administrative Sciences and Technology},
  volume = 2018,
  pages = 11,
  doi = 10.5171/2018. 218041,
  abstract = {This paper aims to contribute to a better understanding of the innovation process in the context of bureaucratic organizations and institutions, and to identify how this specific context facilitates or inhibits innovation. Case studies from two different bureaucratic organizations were conducted to explore these questions. In both cases, major projects of digital transformation were studied: an e-government project for the public administration and an e-learning project for the university. The results showed that rationalization is one of the most influential components of the innovation adoption and implementation factor. However, it does not correspond to the type of rationalization presented in the literature, such as the professional rationalization or the industrial rationalization. We have identified and proposed a new, more adequate, type of rationalization with IT-based innovation adoption and implementation in the specific context of a bureaucratic organization. This new type of rationalization focuses more on the intervention process than the action itself.},
  keywords = {Innovation management, Rationalization, Information technology, Bureaucratic organization},
  note = Article ID: 218041
}