@article{flicinskaturkiewicz2022key,
  title = {Key Factors of Student Satisfaction with Distance Learning in the Situation of the COVID-19 Pandemic  on the Example of a Polish University},
  author = {Joanna FLICINSKA-TURKIEWICZ and Anna BECZKOWSKA and Radoslaw SKROBACKI},
  year = 2022,
  url = {https://ibimapublishing.com/articles/JELHE/2022/268774/},
  journal = {Journal of e-Learning and Higher Education},
  volume = 2022,
  pages = 16,
  doi = 10.5171/2022.268774,
  abstract = {Despite the fact that e-learning is not a new phenomenon in the 21st century, the complete transition to e-learning with the use of online educational platforms during the COVID-19 pandemic turned out to be quite a challenge for most universities. The way of communicating with students and the methods used in the didactic process have changed, as well as the context of building student-student and teacher-student relationships. Instead of building relationships at university facilities, they meet in their private houses through online platforms. Non-verbal communication, from students in particular, has been limited. It has become more difficult to determine the level of students’ satisfaction from distance learning than traditional learning. Therefore, the authors examined critically a few important aspects of student satisfaction and identified the factors that refer to it. Firstly, in this article previous empirical and theoretical studies were analysed. Secondly, the authors presented the results of their research conducted in June 2021 among the students (N = 214) of one of the Polish non-public universities. The aim of this study was to analyse the level of student satisfaction with distance learning and the factors that may affect it. The main research problem posed in this paper was the question: What factors correlate with student satisfaction with distance learning at Gniezno College Millennium? Thirdly, six indices correlating with satisfaction with distance learning were constructed and analysed. The thorough identification of the determinants of satisfaction from distance learning in the summer term of the 2020/2021 academic year is a crucial part of this research. It has been shown, inter alia, that there is a high positive correlation between relationship between students and lecturers and their satisfaction with distance learning. According to the results of the research, during the COVID-19 pandemic, students defined their satisfaction from distance learning primarily regarding the teachers –in relation to both - the organization of classes and in relation to the virtual relationship between the lecturer and the student. After analysing and interpreting the results, recommendations were given to increase the level of satisfaction of GSW Millennium students from distance learning.},
  keywords = {higher education, distance learning, student satisfaction, relationship between students and lecturers.},
  note = Article ID: 268774
}