@article{masrek2012required,
  title = {The Required Competencies of Para-Professionals in Library Services of Sarawak State Libraries},
  author = {Mohamad Noorman Masrek and Rusnah Johare and Mohd Sharif Mohd Saad and Hasnah Rahim and Japri Bujang Masli},
  year = 2012,
  url = {https://ibimapublishing.com/articles/IBIMABR/2012/451192/},
  journal = {IBIMA Business Review},
  volume = 2012 (2012),
  pages = 17,
  doi = 10.5171/2012.451192,
  abstract = {Para-professionals in the library services are library associates, library technicians, or library assistants who assist the professional librarians in library-related task. Mining the literature unveiled that studies investigating the required competencies on para-professional are still very limited. To address this gap, this paper reports a study that was conducted with the purpose to identify the required competencies of para-professionals in the library services. Adopting the survey research methodology, data were collected using questionnaires from 502 para-professional librarians working with the Sarawak State Library in Sarawak, Malaysia. The findings suggest that all the seven sets of competencies, namely general competencies; Agency and Organizational Knowledge; Reference and Research; Collection Management; Content Organization and Structure and Library Technology Management are either moderately or highly required by the para-professionals. Based on these findings, the appropriate training needs could be identified.},
  keywords = {Competencies, para-professionals, training, libraries, Malaysia.},
  note = Article ID: 451192
}
