@article{znamierowska2026use,
  title = {The Use of Artificial Intelligence in Enterprises in Poland: A Literature Review},
  author = {Natalia ZNAMIEROWSKA},
  year = 2026,
  url = {https://ibimapublishing.com/p-articles/47ISM/2026/4724826/},
  journal = {Communications of International Proceedings},
  volume = 2026 (7),
  abstract = {Artificial intelligence is changing the scope of human activities within enterprises. AI systems and tools not only enable efficient coordination of selected areas of economic activity but also enable accurate decision-making based on available enterprise data. The development of artificial intelligence raises fear among labor market participants about job losses caused by replacement with AI tools and systems. There is a research gap in the literature regarding the use of artificial intelligence by companies, hence the need to address this issue. The aim of this article is to discuss the nature of artificial intelligence and identify examples of AI solutions designed for enterprises. This work serves as an introduction to further research on the approach to artificial intelligence in enterprises in Poland. The study draws on relevant literature and a review of reports, which allowed for an overview of exemplary solutions dedicated to various business sectors. Poland's assessment of AI adoption by 10+ companies among European Union countries is one of the lowest. Currently, there are many AI-based tools available on the market to improve business operations. Using AI allows for more efficient customer relationship building, while using AI solutions in business can be a tool for obtaining feedback and preferences from customers.},
  keywords = {Enterprise, artificial intelligence, AI,},
  note = Article ID: 4724826
}