@article{abdullah2012strategic,
  title = {Strategic Role of Mobile Commerce (M-Commerce) Payment System: Establishing New Competitive Advantage},
  author = {Haim Hilman Abdullah and Abdul Manaf Bohari and Ari Warokka and Ashraf Abdussalam},
  year = 2012,
  url = {https://ibimapublishing.com/articles/JEBS/2012/578329/},
  journal = {Journal of Electronic Banking Systems},
  volume = (2012),
  pages = 14,
  doi = 10.5171/2012.578329,
  abstract = {A Mobile based payment system or m-commerce is an emerging issue of e-commerce in Malaysia. It is recognized by both academia and practitioners as one of the fastest growing and preferable medium of making business transactions. This study investigated the benefits of m-commerce payment method, and services satisfaction on m-commerce providers. Respondents were those who had experienced using this mode of payment. The main objectives of the study were; a) to determine the level of m-commerce awareness in Malaysia; b) to determine the level of m-commerce payment system usage among Malaysian; c) to determine the level of m-commerce payment environment among Malaysian; and d) to determine the relationship between payment system and payment environment toward m-commerce services satisfaction. The results show that m-commerce is another tool that is both highly intangible and possesses specific characteristics. It can be developed and made as another avenue for firms to create competitive advantage.},
  keywords = {Mobile Commerce, Payment Systems},
  note = Article ID: 578329
}
