@article{leite2025balanced,
  title = {The Balanced Scorecard as a  Strategic Cost Management Tool:  Insights from a Portuguese Small and Medium Enterprise},
  author = {Joaquim LEITE and Joana FERNANDES and Ana FERNANDES},
  year = 2025,
  url = {https://ibimapublishing.com/articles/JIMSME/2025/599488/},
  journal = {Journal of Innovation Management in Small and Medium Enterprises},
  volume = 2025,
  pages = 9,
  doi = 0.5171/2025.599488,
  abstract = {The Balanced Scorecard (BSC) is a strategic management framework that offers an integrated view of organizational performance, supporting managerial control and enhancing long-term competitiveness. While traditionally applied in large enterprises, its adaptation to smaller industrial firms is both relevant and viable, especially considering the operational challenges these firms face – such as limited resources and lack of formalized management systems. This study adopts a case study methodology focusing on a small industrial enterprise. Data collection involved interviews with the company’s manager, yielding both financial and non-financial information. Quantitative data were analyzed using Microsoft Excel, while qualitative insights were structured around the central research question. A strategy map was developed, featuring two strategic objectives per BSC perspective, along with associated indicators, targets, and initiatives. The findings emphasize the BSC’s value as a strategic planning and control tool in resource-constrained environments, contributing to improved decision-making. Moreover, the study adds to existing literature by demonstrating the practical relevance of the BSC in uncertain and economically challenging contexts.},
  keywords = {Performance measurement, Cost Management, Balanced Scorecard (BSC), Small and Medium Enterprise (SME), Case Study, Portugal.},
  note = Article ID: 599488
}