@article{jovanovic2022sustaining,
  title = {Sustaining Employees’ Engagement and Well-being in the „New Normal“ Times},
  author = {Tatjana Jovanovic and Marija Lugonjic},
  year = 2022,
  url = {https://ibimapublishing.com/articles/JHRMR/2022/884507/},
  journal = {Journal of Human Resources Management Research},
  volume = 2022,
  pages = 8,
  doi = 10.5171/2022.884507,
  abstract = {In today’s dynamic and disruptive world, COVID-19 crisis added a number of additional challenges, including those that effect the workplace. Employees have been dealing with anxiety, due to a threat to physical health but also related to the difficulty in maintaining a work-life balance, additionally imposed through a new working model(s), expanded and accelerated digitalisation of work, accompanied by the economic uncertainty. All mentioned harshly affect workplace and employees physically through social distancing and restrictions as well as mentally and emotionally. An adequate response to these challenges calls for a company to transition from a “new normal” to a “new future” by keeping employees engaged and productive as well as ensuring the working environment remains a positive one. The critical role in facilitating such a response should be assumed by HR department. However, paradoxically in challenging times HR is very often seen as a “luxury” and thus the first to be hit by the budget “cuts”. The aim of the paper is to present a framework of company’s measures, facilitated by HR, created to support employees in the “new normal”, by generating a positive impact on their well-being, engagement and eventually company performance. The backbone of the article is an illustrative case study that stresses actions in the field of HR, its effects on employees, their engagement, and accordingly, on the organization. The findings can help and encourage organizations to adopt novel ways to support their employees in enhancing resilience and maintaining commitment towards their work in “new normal” times.},
  keywords = {employees’ engagement, well -being, HR, “new normal “, new”future”},
  note = Article ID: 884507
}