@article{kagan2021economic,
  title = {Economic Efficiency of Employee Suggestion Systems in Manufacturing Enterprises},
  author = {Robert KAGAN and Grzegorz KRZOS},
  year = 2021,
  url = {https://ibimapublishing.com/articles/JIBBP/2021/936440/},
  journal = {Journal of Innovation and Business Best Practice},
  volume = 2021,
  pages = 15,
  doi = 10.5171/2021.936440,
  abstract = {Full involvement of employees in improving enterprises and their processes is one of the flagship assumptions in modern management methods. A widely used solution supporting this approach is the employee suggestion systems (ESS), allowing the use of the intellectual potential and creativity of own staff. It is generally assumed that the main purpose of such systems is to increase employee involvement in enterprises improvement and to increase their sense of engagement and process ownership. Additionally, ESS generates savings and new revenues as a result of the implemented suggestions. However, in many cases, despite seemingly large number of improvement ideas submitted and implemented, they do not bring the assumed level of savings or do not generate the financial benefits expected by the company. In this paper, the authors present selected results of the research conducted on a group of 23 manufacturing companies from Poland, discuss resulting conclusions and research gaps and propose the direction for further work. The aim of the research was to find the answers for the following research questions: Do the applied ESS solutions allow to achieve the expected results (the level of savings), and how? Are there any key factors that influence the economic efficiency of ESS? and if these effects are missing or if there is an insufficient level of return on investment, which problems cause it?},
  keywords = {Employee Suggestion Systems, Continuous Improvement, Lean Management, Economic Efficiency},
  note = Article ID: 936440
}