@article{chipeta2018review,
  title = {A Review of E-government Development in Africa A case of Zambia},
  author = {Joseph Chipeta},
  year = 2018,
  url = {https://ibimapublishing.com/articles/JEGSBP/2018/973845/},
  journal = {Journal of e-Government Studies and Best Practices},
  volume = 2018,
  pages = 14,
  doi = 10.5171/2018.973845,
  abstract = {E-government has the potential to promote Open Government Data (OGD) in Africa. It encourages transparence, accountability, openness, trust, efficiency and participation. E-government is more than having a government website on the internet; it is an integrated approach that places citizens at the center of government business. However, the objective of this research was to review e-government development in Africa (Zambia) and to analyze readiness to sustain e-services. Also to critically investigate different e-government development frameworks and models as proposed by different researchers. To achieve objectives, the study adopted the United Nation E-government Development Index (EGDI) to benchmark e-government development. The EGDI is used to measure e-government trends in the world using three key indicators: Telecommunication Infrastructure, Online Services and Human Capital. However, from the summary of the research findings, they are 29% opportunities and 71% challenges to deploy e-services in the public service in Zambia. Little research has been done on e-government in Zambia, the available information is too general to address specific areas highlighted in the study. This study is unique and relevant, it will be used as a reference point for planning and evidence based decisions in the development of e-government in Zambia by ICT policy makers.},
  keywords = {Open Government Data, E-government Development Index, Africa},
  note = Article ID: 973845
}