@article{mourad2013accessibility,
  title = {Accessibility Evaluation of Dubai e-Government Websites: Findings and Implications},
  author = {M. Basel Al Mourad and Faouzi Kamoun},
  year = 2013,
  url = {https://ibimapublishing.com/articles/JEGSBP/2013/978647/},
  journal = {Journal of e-Government Studies and Best Practices},
  volume = (2013),
  pages = 15,
  doi = 10.5171/2013.978647,
  abstract = {As governments continue to provide businesses and citizens with new value-added e-services, citizens with disabilities are still being deprived from taking full advantage of these services. In this paper, we investigate the extent to which accessibility is taken into account in the design of Dubai e-Government websites. The accessibility of each of the 21 Dubai e-Government websites was evaluated based on the Web Content Accessibility Guidelines (WCAG) 1.0 and using automated testing tools. Our research reveals that many Dubai e-Government sites did not meet the minimum W3C accessibility conformance level. Our results indicate that the prevalent priority-1 accessibility barriers identified in this study were related to the absence of text equivalents for non-text elements, and the failure of the static equivalents for dynamic content to get updated when the dynamic content changes. Valuable insights to address the accessibility barriers are also provided. It is recommended that government agencies and public sector organizations should develop a set of “best design for accessibility” practices in accordance with WCAG guidelines.},
  keywords = {Web accessibility, disability, e-Government, universal access},
  note = Article ID: 978647
}