Abstract
Recent developments in the quality of e-Learning tools now make it possible to integrate such technology into teaching programs to provide added value to the learning experience. This paper describes the experiences of Victoria University in adopting e-Learning technologies to teach students in a totally online environment a Masters level Information Systems unit incorporating SAP’s ABAP programming language. The involvement of SAP relates to Victoria University integrating Enterprise Resource Planning (ERP) systems into their curricula and research programs through a strategic alliance with SAP. The SAP technical infrastructure facilitates the development of courses using Internet and e-learning technology. To assist with the delivery of the online unit, an ERP e-Learning model was developed that integrates synchronous and asynchronous content. Asynchronous e-Learning does not involve the presence of a teacher. Typically the learning content is located on a web server that students can access using the Internet. Synchronous e-Learning requires the learner and teacher to be present in the event at the same time. It is a real-time, instructor-led online learning event in which all participants are available at the same time and can communicate directly with each other. In 2007 a trial program was conducted using e-Learning tools to deliver a full Masters Information Systems unit to students online. An evaluation of the program was conducted incorporating a student survey and management review of issues raised from the administration of the program. This paper examines the outcome of this evaluation and concludes with recommendations to improve the delivery of future online programs. Institutions planning to enter full online program delivery may benefit from the success factors identified and administrative challenges illustrated in this paper.