A Theoretical Framework for Knowledge Management Process: Towards Improving Knowledge Performance

Louay Karadsheh1, Ebrahim Mansour2, Samer Alhawari3, Ghassan Azar4 and  Naser El-Bathy5

1,4,5Lawrence Technology University, Southfield, MI, USA

2,3Applied Science Private University, Jordan

 

Abstract

Evidently, there is a strong competition among organizations and rapid changes in business surroundings. Therefore, the organizations start thinking of developing their performance and processes. In this regard, Knowledge Management (KM) processes have turned out nowadays to become an organization strategic resource to the extent in which KM is viewed as a base of success or failure. The aim of this paper is presenting a conceptual KM process framework. It mainly emphasizes on developing phases such as knowledge infrastructure, knowledge combination, knowledge filtering, knowledge repository, knowledge sharing, knowledge application, and finally, knowledge performance across the KM process. The paper describes a more valid process to Improving Knowledge Performance.

Keywords: KM, Knowledge Performance, Knowledge Infrastructure, Knowledge Application.
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