Abstract
This article provides a summary of recommendations for the effective implementation and exploitation of ERP systems in business praxis. It takes especial notice of the strategic and tactical decision-making phases in the pre-implementation phase and then goes on to evaluate the implementation phase itself separately. The recommendations set out in this article are based upon long-term qualitative research conducted into ERP implementation projects by the Center for investigations into Information Systems (CVIS).
Keywords: Enterprise Resource Planning (ERP), Implementation Project, Strategic Management, Business Processes, Change Management, and Teamwork Strategy