Comprehensive Assessment of Municipal e-Government Systems in Eastern Ukraine

Volodymyr STRELTSOV1, Artem SERENOK2 and Ewa MATUSKA1

1 Pomeranian University, Poland

2 Kharkiv Regional Institute of Public Administration National Academy of Public Administration attached to the President of Ukraine, Ukraine

 

Abstract

Municipalities increasingly active role during the time of building informational society patterns has drawn further attention to e-governance initiatives on regional and sub-regional levels. The crucial question for both academic and policy-making communities is: are local e-government monitoring tools for post-communist countries adequate for measuring progress in building truly effective, responsive and accountable local self-government with proper level of information security? On the basis of evolving monitoring practices some recommendations are proposed on how to improve the e-governance maturity in eastern Ukraine.

Keywords: Municipalities, Administrative Services, E-Government, E-Administration, Monitoring, Assessment.
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