Organizational Citizenship Behaviors (OCB) in the Context of Big Five Employee Personality Traits

Marta MLOKOSIEWICZ

Department of Human Capital Management, Institute of Management, University of Szczecin, Szczecin, Poland

Abstract

The article presents a review of the research results available in literature on the subject regarding relations between the personal traits of employees and their OCBs, taking into account three dimensions of such behaviors: OCB-I (individual-oriented), OCB-O (organization-oriented) and OCB-CH (change-oriented). The analysis covers the so-called Big Five personality traits: conscientiousness, agreeableness, openness to experience, extroversion / introversion, and emotional stability / emotional instability or neuroticism. The research material are five meta-analyses and three studies based on smaller samples. A major positive relation of these personality features with OCB has been confirm, except for negative affectivity / neuroticism which have a negative relation with OCB. Furthermore, the analyzed personality traits had a diversified effect on the identified OCB dimensions. The summary presents the possible further directions of research related to OCB and personality traits.

Keywords: Organizational Citizenship Behaviors, Intra-Organizational Relations, Employee, Management
Shares