Distribution Process in A Manufacturing Company

Distribution logistics plays a key role in manufacturing companies, especially in terms of timely and safe delivery of products to customers. The efficiency and effectiveness of transport processes in this area affects the quality of customer service and market competitiveness. The variability of the conditions for the implementation of transport processes is a constant research challenge. Studying the conditions for the implementation of transport processes is crucial in decision-making processes at the operational and strategic level in a company specializing in the production of cleaning machines and metal components. The assessment of the key conditions for the implementation of the process of distribution of finished products of the examined metal industry manufacturing company was made on the basis of the company’s source data, an indicator analysis of the level of quality of deliveries, punctuality of deliveries and distribution costs. In terms of the quality of deliveries, the company maintained a very good level, with a clear downward trend in the complaint rate. The punctuality of deliveries has shown significant progress, which is evidenced by good transport organization, effective order planning and improved vehicle availability. The demonstrated increase in transport costs related to the costs of fuel, services, drivers’ salaries, insurance and administrative costs is an important contribution to their optimization, e.g. through the use of outsourcing of transport services.