Digital Trust in Purchasing Processes – Perspective of Relationships With Stakeholders During the COVID-19 Pandemic
E-commerce Dynamics - Trends, Challenges, and Opportunities: 37eCOM 2021
Nowadays, customers in many countries in the world – in the conditions of the COVID-19 pandemic – go into online shopping model, i.e. using ICTs. This increases the role and importance of digital trust (which enables decisions and interactions between two or more actors based…