Performance Measurement Design Based on Balanced Scorecard and Analytical Hierarchy Process (AHP): A Case in Indonesian Packaging Company
Research in Business Innovation, Management, and Performance: 40MGT 2022
Balanced Scorecard is a performance management tool that can help organizations translate vision and strategy into action based on financial and non-financial indicators. There are four aspects measured in the Balanced Scorecard (BSC) namely financial perspective, customer perspective, internal business process perspective, and growth and…