Latest articles

20
Aug
2010

Document Imaging Systems: Key to Electronic Government in Malaysia

Journal of e-Government Studies and Best Practices
A “Document Imaging System” may be regarded as a system that captures hardcopy documents, converts the documents to digital image format, and provides electronic storage, search/retrieval, and security facilities. The use of document imaging system technology offer a potential method to increase worker efficiency, reduce…
17
Aug
2010

Managing Business Processes in Distributed Systems: Requirements, Models, and Implementation

IBIMA Business Review
This paper describes a case study for teaching purposes which enables students of Business Informatics and Economics to jointly work on B2B processes from modeling to implementation and execution. The teaching materials are based on a practical example and show how B2B processes can be…
17
Aug
2010

Improving performance of customer knowledge expansion with knowledge management process

Journal of Organizational Knowledge Management
The digital economy is based on knowledge process and the ultimate objective is the support of performance. While addressing this issue, over the past several years there have been intensive discussions about the importance of Knowledge Management (KM) within our organization. The management of knowledge…
16
Aug
2010

Stakes and Limits of the Installation of Tool “E-Competences” in SME of the BTP

Communications of the IBIMA
The interest of this article will be on the one hand to draw up a panorama of the reality of E-HR in France taking into consideration practice and tools but it will be interested, on the other hand with a particular example, that of SME,…
16
Aug
2010

Development of an Educational Portal to Enhance the Data Accuracy of the Institution Repositories

Journal of Enterprise Resource Planning Studies
Organisations store large amounts of data in their different databases; this data may be considered part of their wealth, and should be used for organisational benefit. Data integration may be done through new software applications, which contribute to planning by using innovative information products. There…
12
Aug
2010

Key Factors for Developing a Successful E-commerce Website

Communications of the IBIMA
The most experienced and successful E-commerce companies are beginning to realize that key determinants of success or failure are not merely a web presence or low price but delivering on a high quality website. To attain the desired quality of website software, it is necessary…
12
Aug
2010

Understanding Customer Satisfaction in the IT Outsourcing Environment: A Classification of Quality Attributes

Journal of Outsourcing and Organizational Information Management
Customer satisfaction is important to outsourcing success and hence outsourcing contract continuation.  However, with an increasingly competitive environment and a reportedly low success rate, maximizing customer satisfaction naturally tops the challenge chart for IT outsourcing vendors.  This paper describes a research-in-progress that aims at first…
09
Aug
2010

Performance Benchmarking in Turkish Food and Beverage Industry

Communications of the IBIMA
As the competition in the business world shifts from organizational to supply chain level and consequently include multi dimensions such as cost, quality and speed; efficiency and benchmarking analyses of supply chains require special attention. Within this context, this paper benchmarks the performance of Turkish…
03
Aug
2010

Managing Organizational Knowledge:An empirical Study in Jordanian pharmaceutical industry

Communications of the IBIMA
Enabling knowledge creation (EKC) is an important issue in knowledge society. This study empirically examines the relationship between enabling knowledge creation and knowledge conversion in Jordanian pharmaceutical industry. Currently, managers need to support knowledge creation process rather than control it. Enablers knowledge may be able…
29
Jul
2010

The Knowledge Based Society — Myth or Reality for Romania?

Communications of the IBIMA
As at microeconomic level the human capital is one of the most important assets of any company and the only one that can undermine its future development from within, as well the human capital regarded as stock and flow of knowledge can cause the regress…