EB Challenges and how to overcome them in Dubai

QR Code
Export Citation

Aisha Al Alawi and Joze Kuzic

 

Government of Oman

Monash University, Australia

Cite this Article as:

Alawi, A. A. &  , J. K. (2008). EB Challenges and how to overcome them in Dubai. Communications of the IBIMA, 2008 (2008), 8

Abstract

On their way to success and the achievement of benefits in the e-business arena many companies worldwide are to overcome inhibitors that this area of business is facing nowadays. The best way of overcoming those is the identification and evaluation of so-called critical success factors that can act as the solution for the inhibitors encountered. The research reported in this paper addresses e-business inhibitors, success factors, and benefits in large corporations in Dubai. The findings from this research indicate that encountered challenges include: ‘laws and regulations,’ ‘integrated payment gateways,’ ‘acquiring loyal customers,’ ‘managing changes’ and ‘delivering reliable information’. On the other hand success factors of e- business include: collaboration with traditional business, technology upgrading, risk management plan, quality customer services, and training staff.

Shares