B2C E-Commerce Acceptance: The Moderating Effect of Gender

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Blanca Hernández-Ortega, Julio Jiménez-Martínez and Mª José Martín-De Hoyos

 

University of Zaragoza, Zaragoza, Spain

 University of Zaragoza, Zaragoza, Spain

 University of Zaragoza, Zaragoza, Spain

Cite this Article as:

Hernández-Ortega, B., Jiménez-Martínez, J. &  , M. J. M. H. (2008). B2C E-Commerce Acceptance: The Moderating Effect of Gender. Communications of the IBIMA, 2008 (2008), 9

Abstract

The objective of this paper is to test the moderating effect of gender on e-purchasing behaviour. With this aim, we analyse a group of e-customers (males and females) with experience in online shopping through an extended Technology Acceptance Model. The results obtained show that there are significant differences derived from gender e-customer. The attitude of males has a greater influence on their intention to purchase online. Females give more importance to the effect of ease of use on attitude. The most important perceptions, self-efficacy and perceived usefulness, are the same in the behaviour of any e-customer. 

Keywords: Gender differences, E-purchasing behaviour, Self-efficacy, Technology Acceptance Model.
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