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In the last 20 years, the use of IT by organizations has increased and ITG discipline is today a major concern. ITG has been recognized as a CIO top-10 issue for more than five years and has risen in priority between 2007 and 2009. Best…

Para-professionals in the library services are library associates, library technicians, or library assistants who assist the professional librarians in library-related task. Mining the literature unveiled that studies investigating the required competencies on para-professional are still very limited. To address this gap, this paper reports a…

The environment changes with the development of human activity, which directly threatens human life because of the effects accompanying the development of polluting industries. In response to stakeholder pressures, many companies have taken several actions to reduce the negative impacts of their activities on the…

This case study was conducted to determine what factors are important to decision making that led leaders in a national nongovernmental organization (NGO)to select a technology-enhanced distance education solution for staff and volunteer training. The Bates ACTIONS technology choice model (2000) and the curriculum-centred strategic…

The objective of this study is to develop an operating model for the purpose of utilising an idea bank in the development of business operations. The study was carried out as a constructive interview survey. The study examines the development proposal activity in a company…

The consolidation and increase in the efficiency of economies is today a priority objective, both at the world level and especially at a European level. But meeting it depends, however, on the nature, size and direction of the influences generated by a whole set of…

Over the last twenty years, after corporations have historically focused their reporting systems on the provision of financial information needed by managers and shareholders to assess risks and calculate returns, the global awareness of the need to assess the full spectrum of corporate value has…

This paper analyzes how the customer experience could be impacted by the integration of electronic supply service, as a complementary channel of distribution. Far from trivial, the induced changes generate a restructuring of the contents of the service experience whose impact on perceived quality and…

The recent famous financial frauds have demonstrated that in many cases the auditor was either responsible for or an accomplice in their manifestation. Thus, the auditor plays an important role in ensuring a true and fair view regarding the financial position and performance of the…

As the 21st century world would be a cellular age going by the phenomenal increase in cell phones worldwide, the Southeast Asia's market is experiencing a tremendous growth of mobile penetrations in the context of a region for developing countries with large population concentration. The…