Latest articles

12
Jul
2011

E-Commerce Products and Services in the Banking Industry: The Adoption and Usage in Commercial Banks in Kenya

Journal of Electronic Banking Systems
Globalization, collaboration and wireless technologies have led to stiff competition. As a result, commercial banks have generally adopted the use of e-commerce products and services in their delivery of services to customers. This study’s main objective was to explore the challenges faced and benefits that…
12
Jul
2011

Public Health and the Environment: How Transdisciplinarity Can Support Large Scale E-Government Projects

Journal of e-health Management
Environmental projects are large scale public sector projects which demand the participation of a number of public and private sector agents working harmoniously towards the public good.  Public health and damaging environmental influences is a social problem that has attracted the attention of governments worldwide…
12
Jul
2011

Active Participation in Online Communities among Varsity Students

Journal of Internet Social Networking and Virtual Communities
This study analyzes the crucial factors affecting university students’ participation in online communities. The study examines the effect of the desire to: (i) connect with each other, (ii) earn money, and (iii) share files, as possible leads in university student’s participation in online community. Statistical…
11
Jul
2011

The Perception of Customer Relationship Management Adoption: Case of Mobile Companies in Saudi Arabia

Journal of Mobile Technologies, Knowledge and Society
The purpose of this study is to ascertain customer satisfaction perception of Customer Relationship Management (CRM) adoption by mobile telecom companies in Saudi Arabia. This study surveys more than 440  mobile telecom customers to investigate their opinion about the quality of offered customer services by…
11
Jul
2011

Efficient Creation of 3D Models from Buildings’ Floor Plans

International Journal of Interactive worlds
Nowadays, there is a huge need for efficient tools to produce virtual models, mostly urban, in several areas such as architecture, movies, games, virtual worlds and commercial applications. These models may be either generated “fictional” models or reconstructed models representing real world structures. This last…
10
Jul
2011

Development of Ontology Information Retrieval System for Novice Researchers in Malaysia

Journal of Software and Systems Development
This research describes the development of an online thesis database system to assist novice researchers in a Malaysian university to identify research topics in local language context. Two major problems have been identified in the current system of keyword search. Firstly, student’s lack of experience…
05
Jul
2011

Customer Knowledge Management Competencies Role in the CRM Implementation Project

Journal of Organizational Knowledge Management
The purpose of this research is to understand the way a CRM project implementation may contribute to the success of the project. The approach of Knowledge Management Strategic Alignment was used as a theoretical framework and a case study was realised for this end. The…
02
Jul
2011

Evaluation of Tax Payment Risks in Whole of Tax System

Communications of the IBIMA
Economic sectors of sail and repair of motor vehicles should be considered as specific and important for Lithuanian economy as they encourage economic growth in different regions. Used cars’ market in Kaunas is the biggest in the European Union. On the other hand, this economic…
01
Jul
2011

Technology Acceptance: Course and Teaching Surveys Case Study at Sultan Qaboos University

IBIMA Business Review
Course and teaching surveys (CTS) are an integral part of academic life in institutions of higher education. CTS are conducted with the aim of informing the University's commitment to continuous improvement in the delivery of high quality learning experiences for students. They are used also…
30
Jun
2011

Improving the Performance of Wireless Ad-hoc Networks: Accounting for the Behavior of Selfish Nodes

Communications of the IBIMA
Modern Wireless Local Area Networks (WLANs) with relatively high data rates have become an attractive technology for providing Internet connectivity for mobile users. Ad-hoc networks are a collection of mobile nodes that can be deployed without the need for any centralized management infrastructure. In such…