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The workplace environment keeps on changing, indicating its dynamic nature as well as unpredictability. The workforce is now more diverse, not only in terms of age but also of nationality. Globalization has made the world boundaryless and people are now mobile. Organizations require its employees to…

Globalization, collaboration and wireless technologies have led to stiff competition. As a result, commercial banks have generally adopted the use of e-commerce products and services in their delivery of services to customers. This study’s main objective was to explore the challenges faced and benefits that…

Environmental projects are large scale public sector projects which demand the participation of a number of public and private sector agents working harmoniously towards the public good.  Public health and damaging environmental influences is a social problem that has attracted the attention of governments worldwide…

This study analyzes the crucial factors affecting university students’ participation in online communities. The study examines the effect of the desire to: (i) connect with each other, (ii) earn money, and (iii) share files, as possible leads in university student’s participation in online community. Statistical…

The purpose of this study is to ascertain customer satisfaction perception of Customer Relationship Management (CRM) adoption by mobile telecom companies in Saudi Arabia. This study surveys more than 440  mobile telecom customers to investigate their opinion about the quality of offered customer services by…

Nowadays, there is a huge need for efficient tools to produce virtual models, mostly urban, in several areas such as architecture, movies, games, virtual worlds and commercial applications. These models may be either generated “fictional” models or reconstructed models representing real world structures. This last…

This research describes the development of an online thesis database system to assist novice researchers in a Malaysian university to identify research topics in local language context. Two major problems have been identified in the current system of keyword search. Firstly, student’s lack of experience…

The purpose of this research is to understand the way a CRM project implementation may contribute to the success of the project. The approach of Knowledge Management Strategic Alignment was used as a theoretical framework and a case study was realised for this end. The…

Economic sectors of sail and repair of motor vehicles should be considered as specific and important for Lithuanian economy as they encourage economic growth in different regions. Used cars’ market in Kaunas is the biggest in the European Union. On the other hand, this economic…

Course and teaching surveys (CTS) are an integral part of academic life in institutions of higher education. CTS are conducted with the aim of informing the University's commitment to continuous improvement in the delivery of high quality learning experiences for students. They are used also…