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This article demonstrates the existence of a causal relationship between perceived quality, satisfaction and commitment in the context of online banking. The results show that the perceived quality heavily influences the commitment of customers and that this effect is direct and not mediated by satisfaction.

This paper proposes a practical research framework based on activity theory as a lens to research the adoption of learning management systems in tertiary education institutions. Following the identification of the interpretivist paradigm as an appropriate research approach, approaches such structuration theory, actor network theory,…

The ability for a government administrator to make just, fair and reasonable decisions, better known as administrative decision making, is dependent on the information flow between the administrator and a citizen. South Africa recognizes that it struggles with the information flow primarily because of a…

This research aims to compare the persuasive effectiveness and attitudes change induced in the case of famous and non famous endorser in advertisement. An experimentation was conducted by 290 tunisian women. Our empirical results showed that the non celebrity spokesperson was more credible and generated…

The goal of this paper is to define and propose a model of possible use of business simulators to support education in constructivism sense and with a respect to revised Bloom’s taxonomy of learning objectives. This model is particularly focused on re-construction of prior partial…

Research and Technology Organizations (RTOs) are knowledge-intensive firms. They tend to rely mainly on their employees and their individual competencies (codified or non-codified), the networks and communities they are involved in as well as the structural resources of the organization itself. These resources, mainly of…

Investment in technology is a sensitive issue in modern corporate decision making processes. Developing software for analyzing the trends of any kind of technology requires the extraction of patent information available through web, but also to clean, transform and load it into a standard database…

The sharp increase of Internet usage, as well as, the systematic progress of Information Technology have transformed the way goods are bought and sold, resulting to the exponential growth in the number of online shoppers. However, a lot of differences regarding online purchases have been…

The aim of a travel agency reorientation was to create tourist packages for tourism business. Consequently, the travel agency intended to study the image of a hotel "H" in Bucharest Romania, regarding its tourism activity effectiveness, considering that the hotel is subject to a law…

The paper presents the structure of the learning material for the interactive course “International commerce”. The whole learning material is described through its six components: learning content, evaluation tests, laboratory works, bibliography, webography, and term glossary. The authors present some possibilities of using an interactive…