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Many approaches have been developed which claim to guide organization to use their common or shared memory in more efficient way. One of the approaches is realizing the organizational memory with the help of information system, resulting the term Organizational Memory Information System (OMIS). This…

In the recent years, the web site has become a necessity for organisations everywhere. Dynamic Web pages, which interact with the user, have become a semi-mandatory requirement for any Web site. An efficient application, easy to use and maintain, together with a robust database and…

For knowledge to be managed it has to be severed from those who produced it; it must be stable, replicable, and translatable across contexts, space and time. What this entails is that at some point in its development it has to be divided from its…

Software generally used by individuals and organizations is proprietary software. This kind of software is closed, available at a cost, and its copyright is owned by the organization that develops it. This means that the end user does not have access to source code, cannot…

The literature on management of virtual and offshore project teams contains numerous examples of the ways in which such projects can fail. Typically, the failures relate to one or more of the three cornerstones of project management: the time frame is not adhered to; costs…

The proliferating cost with-in the healthcare domain is forcing the researchers and practitioners alike to revisit healthcare logistics domain again and again in order to control the cost. However, controlling healthcare cost requires that limits be placed either on prices, quantities of services or both.…

The development in global network perspectives forces the demand for a proper knowledge management and according configuration of performance and risk issues that occur from the ongoing trend towards the globalized supply chain. The paper shows the requirement shift through globalized procurement. As an effect…

The competitive pressure in business environment has increased tremendously especially in the knowledge based economy. As a result, companies from various industries around the world have invested millions in embarking the Knowledge Management Systems (KMS) and Competitive Intelligence (CI) activities to manage information and knowledge…

The paper establishes the necessity for collaboration for effective supply chain management in the age of Internet. In a networked society where everything is connected, collaboration is the word visited and revisited every now and then. How can we collaborate to optimize resources efficiently? This…

Service failure and recovery is a well-established area of services research. Research has shown that service recovery is critically important from a managerial perspective in terms of maintaining customer relationships. Yet few firms excel at handling service failures. There is a growing number of managers…