The Psychological Impact of Advertising on the Customer Behavior

QR Code
Export Citation

Sandra Jakštienė, Dalia Susnienė and Valdas Narbutas

Kaunas University of Technology Panevžys Institute Panevžys, Lithuania

Abstract

Advertising plays a major role in modern life. It shapes the attitudes of the society and the individual and inevitably influences customer behaviour. The customer has to contend with a huge amount of information and be able to make a choice, draw conclusions and make important decisions. The most important task for a business advertising itself is to present its product in such a manner that the whole environment around the buyer turns into a positive emotional stimulus. The main goal of advertising a certain product or service is to attract the customer’s attention and analyse the impact of advertising on customer behaviour, which is determined by a multitude of aspects, although the psychological-cognitive, emotional and behavioural-ones play the most important role. 

Keywords: advertising, impact of advertising, customer behaviour, psychological aspects.
Shares