Latest articles

Since the introduction of computer technology into organizations in the 1960s, there have been numerous attempts to develop models of Information Systems/Information Technology (IS/IT) maturity. The maturity models are based on the premise that the planning process, development or adoption, use and management of IS/IT…

The introduction of the Enterprise 2.0 philosophy is to make the companies more flexible by improving the collaboration between the employees. The real application of this concept doesn’t concern about a simple adoption of a new technology but a more complex change that involves all…

This research investigated the association between five training variables i.e. availability of training, support for training, motivation to learn, training environment and perceived benefits of training and organizational citizenship behaviour (OCB). OCB was made up of 5 components — altruism, conscientiousness, civic virtue, sportsmanship and…

A potentially important but relatively unexplored factor in explaining human capital accumulation during college is mental state (health) problems.Recent empirical findings reveal the impact of mental state, i.e. positive mood, on the performance of the students in processing information. This kind of mental state facilitates…

Information Technology (IT) outsourcing becomes an increasingly popular phenomenon among business practitioners who seek services and/or products of third party suppliers to meet their in-house IT needs. It offers a business opportunity for IT outsourcing vendors, which, from a competitive potential perspective, may be challenging…

This paper aims to study the influence of individual and perceptual characteristics on e-learning outcomes. A conceptual model, based on the social cognitive theory, technology acceptance theory and training evaluation model, is developed and tested on 410 trainees, in Tunisian context. Data analysis conducted by…

One of important determinants of national competitiveness is the quality of its higher education. This quality comes from the combination of excellent learning process and public satisfaction on the service delivered. Student satisfaction assessment is vital in determining service quality at higher learning institutions (HEIs).…

This article discusses the "e-generation’s" characteristics and the management tools and methods capable of handling them. In particular, we take a look at how to get a better grip on this generation’s values when faced with the issues of being attractive, recruitment, and employee loyalty…

This paper presents a review of the literature on dynamic pricing models in management science. We discuss monopolistic and competitive situations, with an emphasis on applications in different contexts. We also describe the main development perspectives of this literature.

During recent years, public organizations have invested considerable resources in the implementation of Enterprise Resource Planning (ERP) systems, even using solutions initially targeted for manufacturing companies. The interest generated by the ERP phenomenon in the public-sector still growing and the particularities of this sector make…