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ITIL is the most widely used IT framework in most organizations in the world now. Every public and private IT organization tries to adopt ITIL into its own business and implement it because there are a lot of different kinds of information and activities in…

Drawing from social perspectives, this proposed study reports factor analyses and regression results from two sample sets collected over time, and seeks to shed light on how social forces might affect the adoption behavior of rapidly growing mobile communication technology. On the one hand, similarities…

The study explores consumers’ adoption of Internet shopping in the context of tourism products in Britain. The key objective is to propose a model for the prediction of Internet shopping adoption integrating individual and technology characteristics.  Drawing upon Davis’ (1989) Technology Acceptance Model (TAM), the…

Nowadays computers are used to manage daily works. School management uses computer to process academic assessments. For example, teachers store students mark and grades in computer software such as Microsoft Office. However computers are merely used to store students assessments and there are no systematic…

The paper aims to analyze the importance of digital time stamping service and digital time stamping systems components, organization requirements for implementing digital stamp service system. Time stamping helps significantly increase the level of confidence currently required in a public-key infrastructure by making it possible…

e-Government strategies result from the expectations from society to be able to use Internet technologies as a strategic means of communications and relationship with its public sector, virtualizing the delivery of public services. In order to meet these expectations, a state law forces all Spanish…

This paper analyzes different factors related with a newly launched ‘Google Sites for suitability as the knowledge management tool in academic environment. The cost of software purchase and its maintenance is a big issue for academic and business world. The emergence of high speed Internet…

Customer Relationship Management has emerged as a popular business strategy in today’s competitive environment. It is a discipline which enables the companies to identify and target their most profitable customers. CRM involves new and advance marketing strategies which not only retain the existing customers but…

What factors affect the adoption and diffusion of Semantic Web innovation? This paper answers this question using multiple case studies. The case study as a qualitative approach is appropriate to achieve this, because the Semantic Web is at the early introduction stage. Data was gathered…

Electronic commerce (EC) has the potential to improve efficiency and productivity in business activities. E-commerce today is no longer technological issue, but is also a business issue.  A decision support system (DSS) is “an interactive information system that provides information, models and data manipulation tools…