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Relationship quality is one of the key elements in helping firms to develop and maintain a lasting relationship with their customers. Although the concept of relationship quality is at the core of a rich and varied body of research, its conceptualization is still subject to…

The large number of studies published in the last ten years on the problem of customers migrating from one telecommunications service provider to another competing provider proves that this problem has become a major concern for this industry and beyond. The purpose of this paper…

High standards and principles in the governance of companies and banks are indispensable for emerging markets and economic growth; banks have a critical position in economies’ progress, due to their major role in running the financial system. Moreover, banking industry is distinctive since it is…

The accessibility of health information on the Internet has allowed to be informed more easily without a waiting period of consultation with a doctor and thus avoid the expensive costs that result. This practice, although beneficial, represents certain risk related to the quality of the…

The dry border between the North of Portugal and Galicia presents structural, demographic and economic problems that must be overcome, but also natural, cultural and touristic resources that must be enhanced. From a more critical perspective, tourism must be discussed as an important strategic sector…

This paper intends to verify the conclusions of the experts in North-American context regarding the perceptions of the trends, challenges and information technologies developments of the university professors, instructors, administrators, educators and graduate school students in Philippines. The concept of the study is built on…

The use of renewable energy in Indonesia has been started since 2004 through green energy policy. But until now the increase of renewable energy in energy mix has not shown a significant increase. Renewable energy pricing scheme are indicated to be one of the causes…

The serious position of tourism as an increasingly important sector of the economy, not only in the Czech Republic but also worldwide, is indisputable. Although we are talking about a relatively new human activity that has strengthened its position in the academic and business world only…

This paper aims to explore whether and how specific corporate governance and internal audit determinants affect the profitability of businesses in the countries internationally called P.I.G.S. (Portugal, Italy, Greece, Spain, respectively). The sample consists of listed companies of the Southern European countries P.I.G.S. The survey…

This paper is focused on the adult public of entertainment. The purpose is to find if they keep their interest for the anime products, like before, when they were young. The study proves that adults watch anime, appreciate it and its relative products, for some…