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Cities differ greatly from one to another, even if they serve the same essential purposes. Moreover, they should collaborate at all levels for producing synergistic effects, therefore, their major smart solutions should be standardized or at least compatible, whilst adapted to the local contexts. Cities…

The aim of this research is to understand better the dynamics of online negative reviews. Particularly, we want to explore the relationship between service recovery online and customer satisfaction in the hospitality industry. Based on the concepts of service failure, service recovery, and satisfaction, a…

In the current web advertising activities, the fraud increases the number of risks for online marketing, advertising industry and e-business. The click fraud is considered one of the most critical issues in online advertising. Even if the online advertisers make permanent efforts to improve the…

University incubators are becoming a key stakeholder in creating a startup culture in different societies around the world, both developed and developing.  The entrepreneurship ecosystem is built around a variety of stakeholders; however, the role of human capital remains invaluable.  The passion, technology-savvy growing generation…

Absenteeism has a direct impact on the quality of the service provided by the municipality to its citizens. Therefore, the objective of this research is to analyse the correlation between work absenteeism at the Bragança municipality, Portugal and job satisfaction; to identify factors concerning the…

This investigation intends to analyze the changes in the organizations and on the way of work in the context of the digital transformation from a perspective of Portuguese project managers in technology-based companies. We adopted a qualitative multiple case study methodology, using the semi-structured interview…

Nostalgia is a variable that is increasingly discussed in consumer-brand relationships, particularly through the notion of attachment. The objective of this work is to shed light on the attachment to the nostalgic brand in the mass consumption sector in Morocco. To do this, an exploratory…

Despite a countrywide mobile network and a massive number of subscribers, Bangladesh till now failed to usurp the full potential of e-health service. With the aim of analyzing the prospects and challenges of using crowdsouring based health-map system in Bangladesh, this study adopts a mixed…

This paper investigates the various barriers that university students’ encounter in efforts to seek information for academic purposes. It focuses on skills deployed by these students to overcome this lack. University students from four different fields of study are sampled to address their research-information seeking…

Family firms are the dominant form of business in the economies of the world. Depending on the definition adopted, their participation in the market is estimated at 15-70% of all businesses in the U.S. and the EU with a share of GDP ranging from 12…