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Innovation occupies an important place among factors determining the competitiveness of enterprises.  In the context of turbulent environment, research on enterprise innovation emphasizes the fact that innovation processes can no longer focus only on internal knowledge. Innovative processes of modern enterprises are increasingly open to…

In a context of asserted competition, political decision-makers in charge of territorial destiny can no longer resolve to “do things well”, they must ‘do the right things”, those that will be the most structuring and the most determining for the future of the territory. They…

The importance of knowledge for the functioning of modern enterprises has been raised in a number of research and scientific studies. Despite the great interest in the subject of knowledge, there is still a lack of clear, unified foundations in knowledge management, especially in small…

This research investigates the impact of demographical factors and cardholders’ attributes on their credit card spending and accumulation of loyalty points; after the introduction of a loyalty program.This study consists of a sample of 507 active bank clients over a period of 2 years (since…

Purpose: The Analysis of the accumulated foreign experience and Russian practices shows that the most relevant institution of all the institutional interactions between the government and the private companies is the partnership institution remarkable for the combination of the institutional parity, autonomy of will, participants’…

Indonesia, as the country richest in cultural resources in ASEAN, has opportunities to maintain its cultural resources and thereby increase tourism, and hosting cultural events is one of the ways to do so. Alluring events can motivate one to leave one’s place, visit the place…

This paper investigates the influence of service recovery in the consumer's complaint intention to obtain benefits on the cruise industry. The research model proposed and tested empirically was based on a sample of 164 cruise vacationers who had experiences of a past  service failure. The…

The theme chosen for the scientific research “"Intellectual Capital": Major Role, Key Importance and Decisive Influences on Organizations’ Performance” aims to study the definitions, role, importance, valences and components of intellectual capital, as well as intellectual capital’s decisive influence on the level of organizational performance.…

In order to help the Jordanian industrial sector to minimize the amount of time and money currently spent on recruiting and training new employees due to the rapid employee turnover rate, this study aims to identify the factors which encourage employees to remain in their…

In recent years, the conditions for the functioning of enterprises have changed revolutionarily. These changes are so significant that it is more and more often referred to as the Fourth Industrial Revolution. A company operating on the market has to take up the challenge of…