The Changes in Client-Employee Communication at Hotel Front Office in Connection to CoVid19 Pandemic
Impact of COVID-19 Pandemic on Organizational Management and Human Resources Practices: COVID37MGT 2021
The current hospitality industry is highly influenced by the pandemics of CoVid 19 and connected national and international measures. Several studies are already proposing the strategies for hospitality industry recovery, and the majority of them do not consider a significant shift in customer behaviour and…