Brand Posts Characteristics, Reactions and Engagement on Facebook of Greek e-Shops Brand Pages
Digital Marketing - Strategies, Consumer Behavior, and Technological Impact: 37eMKT 2021
Social Networking Sites (SNSs) have greatly changed e-commerce by creating a new dimension in online buying and selling procedures, as e-shops use them to communicate with consumers, strengthening brand awareness and brand loyalty. In this paper, we investigate the characteristics of posts that increase engagement…