The primary objective was to determine the relationship between Corporate Social Responsibility (CSR) and corporate reputation. The research is justified by the growing importance of CSR as a strategic practice capable of strengthening organizational trust, legitimacy, and competitiveness, particularly in rural productive sectors where social…

Small and mid-sized Class II medical device manufacturers face a scale-up challenge when regulatory, quality, and supply chain information grows faster than the organization’s ability to manage it. This paper examines whether governed artificial intelligence can convert fragmented records into decision-ready knowledge without weakening compliance,…

The rapid expansion of e-commerce has intensified last-mile delivery pressures and generated urban externalities such as congestion, noise, and air pollution. While parcel lockers (PLs) are increasingly deployed as a sustainable alternative to door-to-door delivery, their multifaceted effects on public space, urban accessibility, and governance…

This study reconceptualizes organizational performance through the lens of systems thinking, arguing that conventional financial and efficiency-based approaches are increasingly inadequate for capturing the complexity of contemporary organizations. In response, this study develops a systemic conceptualization of performance as a multidimensional and emergent construct. Drawing…

Food communication plays an increasingly important role in shaping consumer perceptions of quality, safety, health, and sustainability. However, the growing use of environmental and health-related claims has raised concerns regarding misleading communication practices such as greenwashing and health-washing. Although these phenomena have been widely discussed,…

Labs have become a central organisational form for transformative innovation, yet their internal functioning remains poorly understood. Existing work documents structural typologies and outcome contributions, but the communicative micro-processes that let heterogeneous actors act jointly under divergent expectations are still under-theorised and under-researched. This paper…