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Global life insurance industry is facing major changes and the leading insurers are innovating their services in order to compete. Shifting consumer needs, changing regulatory requirements and the service competition are driving insurers to shift from the traditional ways of doing business to new channels,…

This paper classifies the existing research methods that are used to study mobile services and applications wishing to put things into an order. The paper examines these methods and proposes a combined methodological technique. This technique has been used as a research tool in a…

The ICT advancement in the e-health industry paved the way for diagnosis, analysis and treatment conveniently good for the consumers and the relevant industry players. Consequently, consumer concern over the health information, its collection, use and storage has been on the increase seeking ways to…

Technologies of E-Government have increasingly become one of the alternatives to enable governance at the local levels. The situation is especially poignant in developing countries where there are increasing calls to improve governance to achieve a better life for their citizens. This study sought to…

Mobile ERP is not per se something new or even special. It is an issue growing to become more and more important and enabling mobility due to the technological revolution and more so due to the mobile users. Mobility is about how businesses can provide…

Rapid diffusion of mobile telephone services is accompanied with low satisfaction and high switching behavior many markets. Despite the popularity of technology diffusion studies in marketing literature, limited research concentrate on the impact of marketing mix variables vis-à-vis clients’ satisfaction. Much fewer studies were conducted…

This project involves the design and development of a mobile application, called Mobile Bar-Code (MB-C) that uses the bar-code concept in the process of check-in to the provider’s venue or facility. The MB-C integrates both web and wireless technologies. It provides a wireless service, over…

Nowadays Knowledge Management (KM) is the key factor for the organizational success and survival. In the competitive business environments, managing knowledge involve strategic management processes. The processes consist of formulation stages, implementation stages, and controlling stages. With a systematic strategic management approach, organizations are able…

Information and communication technology (ICT) has been the main focused of Malaysian government to strengthen the small and medium enterprises (SMEs) in the country. However, scholars in resource-based view acknowledge that sustainable competitive advantage can only be achieved through building a co-specialised ICT competence between…

This paper seeks to analyze the influence of consumers’ moral intensity, perceived risks and moral judgment in purchasing pirated software by using the issue-risk judgment (IRJ) model. Moral intensity includes magnitude of consequence, social consensus, probability of effect and temporal immediacy; perceived risks of consumers…