The Impact of ChatGPT Enterprise on Knowledge Management: Opportunities, Challenges and Implications
AI, Digital Transformation, and Emerging Technologies: 46ISM 2025
The rapid advancement of generative artificial intelligence is transforming the ways in which organizations create, manage, and disseminate knowledge. While previous research has explored the general implications of AI-driven systems in knowledge management (KM), a clear gap remains regarding the enterprise-specific impact of ChatGPT Enterprise,…