Relationship of Hedonic and Utilitarian Values and Their Influence on Consumer Satisfaction and Loyalty
Trends and Strategies in Marketing and Consumer Behavior: 39MKT 2022
The objective of this research is to test the influence of utilitarian and hedonic values on consumer satisfaction and its relationship with loyalty. The empirical study used for the verification of the hypotheses was a quantitative type of study through a non-probabilistic sampling of 203…