Latest Communications of International Proceedings articles

In today's world, customers have increasing expectations of businesses and organizations in terms of the quality of their service. It seems that the use of artificial intelligence can improve communication with the customer.  Although there are many publications on artificial intelligence, there is a lack…

In a broad view, this paper examines how entrepreneurs perceive different supports offered by startup accelerators (mentoring, education, and social networks) and which ones actually contribute to their venture’s growth. Focusing on the data-driven findings, it highlights networking with peer entrepreneurs as the most salient…

Social media has become an important marketing tool for businesses. With the increase in social media users, this further accelerated the power of social media. Businesses used social media platforms to market their products or services. Studies in this area, however, is limited specifically from…

Businesses play a central role in addressing environmental sustainability, and one of their most difficult internal decisions is whether to commit to environmentally responsible purchasing. This study develops a theoretical framework to explain what drives purchasing professionals in Sweden’s food retail industry to engage in…

Logistics customer service is one of the key elements of supply chain management. It usually includes activities related to ensuring timely and in the quality required by the customer of the executed orders, starting from the moment of contact with the customer, through the delivery…

Luxury products are associated with status and prestige among others. The demand for luxury product is on the rise worldwide. Previous studies related to repurchase intention of luxury products, however, are limited. This motivated for the current study which focuses on identifying the factors influencing…

The article analyzes the management of passengers’ perceived safety at integrated transport hubs within the Metropolis GZM (GZM - Górnośląsko-Zagłębiowska Metropolia). The theoretical section discusses the importance of mobility and accessibility in the context of social integration and passenger inclusion at intermodal hubs. The literature…

Distribution logistics plays a key role in manufacturing companies, especially in terms of timely and safe delivery of products to customers. The efficiency and effectiveness of transport processes in this area affects the quality of customer service and market competitiveness. The variability of the conditions…

International road transport is one of the key elements of supply chains. The theory and practice of transport tasks indicate the risk associated with internal (e.g. related to the organization of processes) and external risks (e.g. changes in the law, increase in fuel costs, competition).…

The article presents the characteristics of selected measures classified as sustainable urban drainage systems (SUDS). The research primarily focuses on infiltration wells. Proper design of these measures requires an analysis of several variables, including the number and diameters of wells, as well as the thickness…