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Job satisfaction of employees of organizations is a determinant of their success, high productivity of employees. Creating such a positive work environment require high demands on the work of managers - on their approach to their subordinates, on the style of leadership. An individual approach,…

Digital marketing and social networks are progressively becoming the most important communication tool in almost all business areas. This has considerably increased the information available online. In the tourism context, these developments have had a considerable effect, as they have altered the way tourists search…

Modern companies are well aware of the fact that employee engagement can contribute, in a decisive manner, to the company’s competitiveness and performance. This paper’s purpose is to analyse how employees’ engagement was defined over time in the literature, in order to highlight the methods…

Data is probably the most valuable resource of our time, similar to what represented oil a century ago. Technology giants built their competitive advantage on the huge amount of data they are dealing with to drive the biggest societal changes. The disputes on data created…

The main objective of the present study is to analyze the contribution of entertainment to the average stay in hotel establishments in Terras de Trás-os-Montes (Portugal). In view of the purpose of the study, four specific objectives were considered: i) To identify the type of…

SMEs contribute to 95% of the volume in global manufacturing. While supply chains are usually dragged by the big players, SMEs have a large share in value-creation through all levels of the chains. Due to their nature, SMEs are struggling with resource constraints and the…

With upcoming new smart technologies, Small and Medium-sized Enterprises (SMEs) have to deal with the implementation of industry 4.0 and smart principles. Being known for their constraints in human, technical, and financial resources, SMEs may struggle in the transition phase during introducing industry 4.0. A…

In Portuguese public administration, the absenteeism rates were 6.8% in 2017, 4.8% in 2016, and 4.5% in 2015 (INE, 2018). Towards such high absenteeism rates, the Portuguese government has set as priorities, in the 2021 State budget (Ministério das Finanças, 2020), the investment in good…

Tourism industry is witnessing a time of uncertainty due to the Covid-19 pandemic. Amidst all the doubts that the industry is experiencing, one certainty is clear: nothing will remain the same after the pandemic outbreak.  Tourists have developed new needs that the industry of tourism…

In this paper, our goal is to analyze the burnout level among Romanian employees, using Maslach Burnout Inventory. In our opinion, this study is important mainly due to the fact that in Romania burnout tends to become a very frequent phenomenon, especially among young employees.…